Customer Experience

It’s your right where your vehicle is repaired. For us, serving you is a privilege.

We’re committed to delivering a better customer experience. Our mission is to reduce – or eliminate – the stress of your vehicle repair and establish a lifetime relationship through best-in-class repairs and best-in-class service. We are an OEM and ICAR Certified Collision Facility committed to treating each vehicle as our own, and each customer as family.

Remember, It’s your right where your vehicle is repaired. Insist on us!

Book an appointment or contact us today to experience the Waterdown Collision difference. Insist on us!

Our service to you includes:

  • Friendly, courteous staff

  • Complimentary customer shuttle

  • Rental cars on site

  • Lifetime guarantee

  • Environmentally friendly practices

Waterdown Collision Google Review

4.9 Google Review Score

I'm very happy with the work done to repair my RAV4! I was kept up to date with the progress and your communication! I would highly recommend your services, although I hope not to need them again any time soon!

Thank you,

Marty Bruins

My experience with Waterdown Collision has been an exceptionally pleasant outcome. Nadia was very knowledgeable and accommodating, Professional and courteous with the excellent repair to my vehicle. I was pleasantly surprised upon pick up of my car and the show room condition that was delivered to me. I highly recommend Waterdown Collision state of the art facility to all!

Kind regards,  


I would simply like to express my appreciation for the prompt, efficient and courteous way in which my claim was handled.


From Waterdown

I just wanted to let you know how grateful I am for the excellent service that you have provided me with over the past year! Not only do you place a high value on the quality of your workmanship, but also on your service. I recommend Waterdown Collision highly.


From Waterdown

I would like to thank you for your expertise and empathy concerning my recent auto accident.

Your recommendation of Waterdown Collision was very much appreciated. They did a magnificent job in restoring my Mustang to which I have become quite attached.

Thank you again, for being there.


From Burlington
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