How to Assess a Collsion Repair Shop

How to Assess a Collision Repair Shop

4.9

How to Assess a Collision Repair Shop

Auto Insurance, Auto Repair – January 11, 2018

Being in an accident can be difficult enough. And then to add to the stress, you need to choose an auto collision repair shop.

Knowing who can be trusted to complete the necessary repairs can be challenging. There are so many collision repair shops to choose from, and prices can fluctuate widely.

How do you know when you’re getting a fair deal? How can you identify a collision repair shop that will complete a quality job and stand behind their work?

Follow our tips below to help you find a quality collision repair shop when you need it the most!

Research the Shop’s Reputation

Many auto collision repair shops rely on word of mouth referrals from past customers to stay in business. Getting a referral from a friend or family member for a collision repair shop is a great place to start when looking for a quality shop.

Found a shop you’re interested in using, but haven’t heard anything (good or bad) about its reputation? Use Google to check out online reviews.

Check for a Gold Class Plaque

Gold Class logo

 

Awarded by I-CAR (a not-for-profit organization created by the collision repair industry) the Gold Class plaque or logo displayed inside a shop should instill confidence as a consumer.

Receiving this accreditation means the shop has met the industry’s standard for training and is dedicated to completing quality, safe repairs.

A Shop’s Atmosphere Says a Lot…Without Actually Saying a Thing!

A shop that features modern equipment means that the shop remains current on the latest skills and knowledge.

Collision repair shops that stand out from others are ones that are also clean, well-organized and have friendly, professional employees.

If All Else Fails, Trust Your Instincts!

The tips above can help you assess the collision repair shop’s quality. But sometimes, it all comes down to trusting your own instincts.

Vehicle collision repairs can be costly, so choosing to spend your hard earned money where you feel comfortable is important. It can often be several days of communicating with the shop until your repair is completed, so feeling comfortable with who you’re dealing with is crucial.

Waterdown Collision: Your #1 Solution for Quality Automotive Collision Repairs

Since 1974, Waterdown Collision has been committed to providing the best in automotive collision repairs and is an I-CAR GOLD CLASS Certified Collision Center.

We are well known for providing quality auto body repairs that feature a lifetime warranty. Throughout the whole experience, you will be treated respectfully and professionally, and have all your questions answered.

As a family-run business, we are committed to providing customer satisfaction for each and every repair we complete.

Contact us today to see what makes us the best automotive collision repair shop in the area!

 

 

 

What Our Customers are Saying!

4.9
Based on over 1300 reviews
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Steve Long
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Great work, great communication.
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Kelsey Gill
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The front service advisor/receptionist was very kind when picking up our company truck.
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Patricia Silverthorn
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Customer Service amazing. My CRV looks like new. Thank you Brandon. My first time to Waterdown Collision. Probably not my last time. Five, plus more stars.
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Eckhardt Kriel
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I am happy to give an unqualified 5 stars for Waterdown Collision Services. Their friendly service coupled with strong technical expertise made it a pleasure to work with them. I was extremely happy with the workmanship and timely delivery.
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Barry Mungar
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Waterdown Collision repaired the front end of our BMW quickly and made it look just like new. Staff were awesome to deal with: friendly, fast and efficient. Thx so much. Great work.
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Linda Thomason profile picture
Linda Thomason
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I have been going to Waterdown Collision for many years for my repairs. I have always been extremely happy with the service and repairs.
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Carter Hooper profile picture
Carter Hooper
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Everything was done in a very timely and professional manner! Everyone at waterdown collision is amazing and I recommend to anyone for all vehicle needs.
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Max Van Nieuwkoop
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Awesome experience! They were very efficient and super nice. Even detailed the car after, hasn’t been this clean since I bought it.
1974

Waterdown Motor & Welding Service. Where it all began.

1974 – 1988

1988 – 2026

1988-2026

For decades, this location has been a trusted place for Waterdown drivers — where experience grew, relationships were built, and our reputation was shaped.

Summer 2026

2026

Our next chapter begins here — a new, purpose-built facility designed to support the future of Waterdown Collision while keeping our roots firmly in the community. Opening Summer 2026.

The Journey Continues

From where we began to where we’re headed, our story is still unfolding.