Here's What to Do
Collision Repair in Waterdown, Flamborough, Dundas & Surrounding Areas
Accidents are stressful. Knowing what to do next shouldn’t be.
At Waterdown Collision, we’ve been helping drivers across Waterdown and Flamborough since 1974. Whether it’s a minor fender bender or major collision damage, our team is here to guide you from the moment the accident happens through to complete repair.
You have the right to choose where your vehicle is repaired. We’re here to make that choice simple, informed, and confident.
Step 1: Make Sure Everyone is Safe
Your first priority is safety.
Check for injuries
Call emergency services if needed
Move vehicles out of traffic if it is safe to do so
Step 2: Document the Scene
Accurate documentation protects you and helps streamline your claim.
Take clear photos of all vehicles and damage
Capture license plates and the surrounding area
Collect names, contact information, and insurance details
Note the time, date, and location
Step 3: Report the Accident
In Ontario, certain accidents must be reported depending on severity and damage.
Contact your insurance provider as soon as possible – They may direct you to a collision repair facility but it’s your right to choose where your vehicle is repaired.
Visit a Collision Reporting Centre if required – Click here to find your nearest location.
Provide accurate and complete details
Step 4: Choose Your Collision Repair Shop
INSIST ON US! You are not obligated to use the repair shop recommended by your insurance company.
Choosing a trusted, experienced collision centre ensures your vehicle is repaired properly and safely.
At Waterdown Collision, we provide:
OEM-certified repair procedures
Insurance-approved repairs
Advanced equipment and modern facility
Highly trained technicians
Complete support from estimate to delivery
Step 5: Begin the Repair Process
Once your vehicle arrives at Waterdown Collision, we take care of everything.
Assist with insurance communication and approvals
Coordinate rental vehicles if needed
Keep you informed throughout the process
Restore your vehicle to pre-accident condition
Drive away with confidence with our Lifetime Warranty on repairs
Why Choose Waterdown Collision?
Family owned and operated since 1974
Serving Waterdown, Flamborough, Dundas and surrounding areas
State-of-the-art facility opening Summer 2026
Commitment to quality, safety, and customer experience
Do I have to go to the shop my insurance company recommends?
No. You have the legal right to choose your repair facility.
Will you work with my insurance company?
Yes. We coordinate directly with insurers to simplify your claim. View certifications.
How long will repairs take?
Repair timelines vary based on damage, but we provide clear updates throughout. Book an Estimate.
Do you help with rental vehicles?
Yes. We have rental cars on-site from Enterprise and Hertz, as well as a fleet of loaner vehicles. View All Services.
Been in an Accident? Start Here
Book an estimate with Waterdown Collision for trusted guidance and professional repair backed by over five decades of experience.
What Our Customers are Saying!
Waterdown Motor & Welding Service. Where it all began.
1974 – 1988
1988 – 2026
For decades, this location has been a trusted place for Waterdown drivers — where experience grew, relationships were built, and our reputation was shaped.
Summer 2026
Our next chapter begins here — a new, purpose-built facility designed to support the future of Waterdown Collision while keeping our roots firmly in the community. Opening Summer 2026.
The Journey Continues
From where we began to where we’re headed, our story is still unfolding.