BEEN IN AN ACCIDENT?

Here's What to Do

4.9

CUSTOMER EXPERIENCE

Collision Repair in Waterdown, Flamborough, Dundas & Surrounding Areas

Accidents are stressful. Knowing what to do next shouldn’t be.

At Waterdown Collision, we’ve been helping drivers across Waterdown and Flamborough since 1974. Whether it’s a minor fender bender or major collision damage, our team is here to guide you from the moment the accident happens through to complete repair.

You have the right to choose where your vehicle is repaired. We’re here to make that choice simple, informed, and confident.

Step 1: Make Sure Everyone is Safe

Your first priority is safety.

Check for injuries

Call emergency services if needed

Move vehicles out of traffic if it is safe to do so

Step 2: Document the Scene

Accurate documentation protects you and helps streamline your claim.

Take clear photos of all vehicles and damage

Capture license plates and the surrounding area

Collect names, contact information, and insurance details

Note the time, date, and location

Step 3: Report the Accident

In Ontario, certain accidents must be reported depending on severity and damage.

Click here for the current regulations

Contact your insurance provider as soon as possible – They may direct you to a collision repair facility but it’s your right to choose where your vehicle is repaired.

Visit a Collision Reporting Centre if required – Click here to find your nearest location.

Provide accurate and complete details

Step 4: Choose Your Collision Repair Shop

INSIST ON US! You are not obligated to use the repair shop recommended by your insurance company.

Choosing a trusted, experienced collision centre ensures your vehicle is repaired properly and safely.

At Waterdown Collision, we provide:

OEM-certified repair procedures

Insurance-approved repairs

Advanced equipment and modern facility

Highly trained technicians

Complete support from estimate to delivery

Step 5: Begin the Repair Process

Once your vehicle arrives at Waterdown Collision, we take care of everything.

Assist with insurance communication and approvals

Coordinate rental vehicles if needed

Keep you informed throughout the process

Restore your vehicle to pre-accident condition

Drive away with confidence with our Lifetime Warranty on repairs

Why Choose Waterdown Collision?

Family owned and operated since 1974

Serving Waterdown, Flamborough, Dundas and surrounding areas

OEM-certified and insurance-recommended

State-of-the-art facility opening Summer 2026

Commitment to quality, safety, and customer experience

Frequently Asked Questions

Do I have to go to the shop my insurance company recommends?
No. You have the legal right to choose your repair facility.
Will you work with my insurance company?
Yes. We coordinate directly with insurers to simplify your claim. View certifications.
How long will repairs take?
Repair timelines vary based on damage, but we provide clear updates throughout. Book an Estimate.
Do you help with rental vehicles?
Yes. We have rental cars on-site from Enterprise and Hertz, as well as a fleet of loaner vehicles. View All Services.

Been in an Accident? Start Here

Book an estimate with Waterdown Collision for trusted guidance and professional repair backed by over five decades of experience.

Book an Estimate

What Our Customers are Saying!

4.9

Based on over 1300 reviews

    
 
 
       Posted on Google  
   
   Steve Long 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great work, great communication.
  
 
      Posted on Google  
   
   Kelsey Gill 
 
 
 
 Trustindex verifies that the original source of the review is Google. The front service advisor/receptionist was very kind when picking up our company truck.
  
 
      Posted on Google  
   
   Patricia Silverthorn 
 
 
 
 Trustindex verifies that the original source of the review is Google. Customer Service amazing.   My  CRV looks like new.  Thank you Brandon.   My first time to Waterdown Collision.   Probably not my last time.  Five, plus more stars.
  
 
      Posted on Google  
   
   Eckhardt Kriel 
 
 
 
 Trustindex verifies that the original source of the review is Google. I am happy to give an unqualified 5 stars for Waterdown Collision Services.   Their friendly service coupled with strong technical expertise made it a pleasure to work with them. I was extremely happy with the workmanship and timely delivery.
  
 
      Posted on Google  
   
   Barry Mungar 
 
 
 
 Trustindex verifies that the original source of the review is Google. Waterdown Collision repaired the front end of our BMW quickly and made it look just like new. Staff were awesome to deal with: friendly, fast and efficient. Thx so much. Great work.
  
 
      Posted on Google  
   
   Linda Thomason 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been going to Waterdown Collision for many years for my repairs. I have always been extremely happy with the service and repairs.
  
 
      Posted on Google  
   
   Carter Hooper 
 
 
 
 Trustindex verifies that the original source of the review is Google. Everything was done in a very timely and professional manner! Everyone at waterdown collision is amazing and I recommend to anyone for all vehicle needs.
  
 
      Posted on Google  
   
   Max Van Nieuwkoop 
 
 
 
 Trustindex verifies that the original source of the review is Google. Awesome experience! They were very efficient and super nice. Even detailed the car after, hasn’t been this clean since I bought it.