About the Role

Waterdown Collision is seeking a reliable and motivated team member to join us as a Shuttle Driver & Shop Helper. This dual-role position combines customer-facing responsibilities with hands-on support in our collision center and warehouse areas.

You will play an important role in delivering excellent customer service while helping maintain a clean, organized, and efficient shop environment.

Work Schedule

• Monday to Friday
• 7:00 AM start time
• End time may vary depending on daily tasks
• Schedule adjustments may be made to balance hours when needed

Key Responsibilities

Shuttle Driver Duties

• Safely and courteously transport customers to and from the collision center
• Maintain cleanliness and general upkeep of the shuttle vehicle
• Refuel vehicle weekly
• Ensure dash camera is always operational
• Monitor and report vehicle service needs (oil, fluids, maintenance)
• Communicate clearly with customers and shop staff regarding schedules
• Use company-provided phone for GPS/navigation
• Maintain professionalism and report any customer concerns or service requests to management
• Follow all traffic laws and company safety policies

Shop Helper Duties

• Assist technicians with basic shop tasks
• Clean and organize tools, equipment, and work areas (air lines, welders, extension cords, parts racks)
• Dispose of materials in designated areas:
  • Metal and aluminum parts
  • Tires, fluids, and batteries
  • Cardboard and general waste (4–5 times daily)
  • Cut and dispose of plastic bumpers and trim

• Move and organize vehicles on the lot:

• • Manage rental and loaner vehicles
  • Return vehicles to proper staging areas
  • Track and report fuel levels

• Perform general shop upkeep:

• • Snow removal, salting, and entrance maintenance in winter
  • Daily mopping of reception and estimator areas during winter
  • Lawn care and garden maintenance in warmer months

• Assist with inventory and supply stocking
• Run errands including:

• • Picking up and returning parts
  • Delivering vehicles to sublet vendors (e.g., alignments)
  • Transporting parts or vehicles as directed

Qualifications

• Valid G driver’s license with a clean driving record
• Strong customer service and communication skills
• Ability to work independently and in a team environment
• Good organizational skills and attention to detail
• Ability to lift and carry moderate weight

Work Environment

• Duties are performed in the warehouse, collision center, and outdoor areas
• This role does not involve front office or administrative work